I am a Supplier
Getting started, bookings, pricing, products, and terms for suppliers on the marketplace.
General Information
What Downstream is, where we operate, what it costs, and how we differ from a broker.
- What is Downstream?Downstream Marketplace is a technology company that connects waste management and rental businesses with customers in th…
- Is Downstream available in my area?Downstream is a marketplace that covers all 50 states, and we're always looking to expand and add to our network. We hav…
- How Much Does Downstream Cost?Pricing Information Downstream offers a transparent, transaction-based pricing model with no upfront costs. Suppliers on…
- How does Downstream differ from a broker?At Downstream Marketplace, we believe the traditional broker model is outdated. Traditional brokers may send orders your…
- How can Downstream help businesses grow?Join Downstream Marketplace to connect with a wide range of businesses in need of waste management and equipment rental…
Getting Started
Requirements, sign-up steps, receiving bookings, and managing multiple markets or brands.
- What Are the Requirements for Becoming a Downstream Supplier?Eligibility Requirements To become a supplier on Downstream Marketplace, you must meet the following criteria: · Registe…
- How Do I Receive Bookings from Downstream?Eligibility Requirements To receive bookings through Downstream Marketplace, you must have: · A verified business accoun…
- How Can I Sign Up for Downstream Marketplace?Eligibility Requirements Downstream Marketplace is available to business customers and individual contractors. You’ll ne…
- Can I Sign Up for Downstream in Multiple Markets?Eligibility Requirements Yes, suppliers can sign up and operate in multiple markets on Downstream Marketplace. However,…
- Can I Manage Multiple Brands from One Account?Yes, Downstream allows suppliers to manage multiple brands under a single account. However, to do so, you must: · Have a…
Delivery and Service
Service radius, lead times, damages, overrages, and managing customer relationships.
- Who is responsible for paying overrages on material or rental fees?Our Commitment: We want our suppliers to be paid what they deserve, including overages. It's essential that any addition…
- Where do I report damages to my equipment?If you need to report damages to your equipment, follow these steps: 1. Access the Booking Request: Navigate to the spec…
- How do I set my service radius?Setting your service radius ensures that your locations are visible to customers within a specific distance. Follow thes…
- How do I manage my booking lead time?Managing your booking lead time is essential to ensure you have enough time to prepare and fulfill customer requests. Fo…
- Can I rate Customers or block them from booking in the future?Suppliers have the ability to rate customers, but currently, they cannot block them from placing orders. Here’s what you…
Products
Listing visibility, inventory management, market-specific products, and integrations.
- What Impacts a Supplier's Visibility in the App?Keep the Orders Rolling and Get the Most out of the Downstream Marketplace Supplier visibility within the Downstream Mar…
- How Do I Inactivate My Listing If I Am Out of Inventory?Eligibility Requirements Only verified business users and equipment suppliers can inactivate listings on Downstream Mark…
- Does Downstream Integrate with My Route Management and Accounting Systems?Yes, Downstream integrates seamlessly with various route management and accounting systems, enhancing operational effici…
- Can I List Different Products by Market?Yes, as a supplier on Downstream Marketplace, you can list different products tailored to specific markets. This flexibi…
Pricing
How the pricing model works, commission coverage, fees, and updating your rates.
- What does Downstream's commission cover?Downstream Marketplace commission is to ensure that both suppliers and customers receive the best possible experience. C…
- How does Downstream pricing model work?Downstream Marketplace does not charge suppliers an activation fee, subscription fee, software fee, cancellation fee, co…
- How can I update my pricing?Updating your pricing on Downstream Marketplace is a straightforward process. Currently, suppliers are required to notif…
- Does Downstream charge payment processing fees to suppliers?No, card processing fees are not charged for suppliers on Downstream Marketplace.
- Does Downstream charge any other fees?Downstream Marketplace does not charge an activation fee, subscription fee, software fee, cancellation fee, contract fee…
Terms and Conditions
Supplier terms of service, badge program, and insurance requirements.
- Supplier Terms of Service1. Supplier Information Legal Business Name: Dba: Street: City: State: Postal Code: Contact Email: Contact Telephone: 2.…
- Supplier Badge ProgramDownstream's Supplier Badge Program is designed to recognize and reward our top suppliers. The program is divided into t…
- Insurance Requirements for Suppliers on Downstream MarketplaceSupplier insurance requirements to list services and products for rent on Downstream Marketplace Overview To participate…